Privacy Notice
This notice explains how Wovue LLC handles information from website visitors, consultation bookings and client work. Your service agreement sets out the scope, payment and delivery terms for paid work. Contact us by email if you have a privacy question or request.
1. What we collect
- When you book a consultation: your name, email address, selected time and the information you provide in Calendly’s booking form.
- When you email us: your email address and the information or attachments you choose to send. Do not send passwords or payment-card details by email.
- If you become a client: details about your business, the photos, video and text you send us, the access you give us to your accounts, and the post insights each platform reports for your posts.
- When you visit this site: Plausible receives page visits and configured events such as consultation clicks, sample views, video plays, scroll depth and completed bookings. We use its aggregate reports to understand the site. Our analytics events do not include your name, email address or booking answers. Plausible does not use cookies or track visitors across websites. See Plausible’s data policy.
- Server logs from our hosting provider: IP address, browser and time, kept under the hosting provider’s own retention policy.
- Payments: this website does not collect payment-card details. If you buy a plan, payment arrangements are confirmed separately. Do not send card details to us by email.
2. How we use it
- To hold the consultation, prepare for it and follow up about working together.
- To plan, write, design and publish your content, and to report how it did.
- To reply to your emails and to keep our records.
- To keep the site secure and prevent abuse.
- To meet legal obligations.
We do not sell your data and we do not share it for advertising. We send marketing email only if you ask us to.
3. Other companies that handle your data
Calendly provides scheduling and Plausible provides analytics. Our hosting provider serves the site and may keep technical logs. Email, storage, editing and scheduling providers may process information needed to deliver our work. If a payment provider is used, its handling of payment information is explained as part of the payment process. Each provider has its own terms and privacy practices.
Your browser also contacts Google Fonts to load the site’s typefaces. This involves connection information such as your IP address and browser details. If these requests are blocked, the site remains readable using fallback fonts. See Google’s privacy policy.
When we publish for a client we use platforms such as Instagram, TikTok, YouTube, Nextdoor, LinkedIn and RedNote, and what we post there is governed by their own terms and privacy notices. RedNote is operated by a company based in China, so content and account information on that platform may be processed outside the United States.
4. Your accounts and access
Your accounts remain yours. Where available, we ask for a business or creator role rather than a shared password. If a platform requires another access method, we agree on a secure handover before work starts. Do not send passwords by email. Access is used for the agreed service; you can revoke it at any time. When work ends, we stop using the access and coordinate its removal with you.
5. How long we keep it
We keep consultation and email records while they are needed to respond, follow up and maintain relevant business records. Client files are kept during the engagement and for a short handover period afterward. You can ask us to delete your information; we handle deletion requests within 30 days, except for records the law requires us to retain. Provider-controlled records and backups may follow different retention schedules.
6. Your rights
Depending on where you live, including New Jersey, New York and California, you may have the right to see, correct or delete the personal information we hold about you, and to ask us not to sell or share it. We do neither. To make a request, email concierge@wovue.ai with the subject line Privacy. We reply within 30 days.
7. Cookies and similar tools
Wovue’s analytics do not use tracking cookies. The embedded Calendly calendar uses its own cookies and similar technologies, with choices managed through Calendly’s controls. You can also use the email contact option. If you arrive with campaign tags, the site stores those tags in your browser’s session storage and forwards them to Calendly so we can understand which source led to a booking. We do not put your name or email into those tags. See Calendly’s privacy notice.
8. Children
The site and consultations are intended for adults acting for a business. We do not knowingly request personal information directly from children. If you believe a child has sent us information, contact us so we can review and address it.
9. Security
We use reputable providers and limit who can see client files. No method of sending or storing data is completely secure, so we cannot promise absolute security.
10. Changes to this notice
If we change this notice we will update the date at the top. If a change affects how we use information you have already given us, we will tell you directly.
Contact for privacy questions
concierge@wovue.ai, subject line: Privacy. Wovue LLC, New Jersey.